Announcement

Full Service Restoration

Dear Clients, We are pleased to inform you that as of Friday, 18 July 2025, all system functions of BigONE Investment Ltd. (BigONE Eurasia) have been fully restored, which includes the reactivation of withdrawal services. Following a comprehensive security review, we confirm that our Eurasia platform was not affected in any way during the incident, and no client assets under our custody have been compromised. We remain committed to maintaining a high standard of operational integrity and trans...

Completion of System Upgrade and Maintenance

Dear Clients, BigONE Eurasia has completed the current system upgrade. Deposit and trading services have now resumed. You may log in via our website to proceed with your deposits or trades. Thank you for your patience and support. Withdrawal functions will be reopened at an appropriate time once system operations are stable. Please stay tuned for further announcements regarding the specific timing. We sincerely apologise for any inconvenience caused during the maintenance. For inquiries, kind...

Temporary Platform Maintenance

Dear Clients, We hereby inform you that BigOne Investment Ltd. (BigONE Eurasia), a licensed operator of a Digital Asset Trading Facility (DATF) under the Astana International Financial Centre (AIFC) framework, is currently undergoing temporary system maintenance. This decision follows a security incident on July 16, 2025, involving the global platform BigONE Exchange, which experienced a sophisticated supply chain attack. Our ongoing investigation has revealed that attackers modified the logic...