Dear Clients,
We are pleased to inform you that as of Friday, 18 July 2025, all system functions of BigONE Investment Ltd. (BigONE Eurasia) have been fully restored, which includes the reactivation of withdrawal services. Following a comprehensive security review, we confirm that our Eurasia platform was not affected in any way during the incident, and no client assets under our custody have been compromised.
We remain committed to maintaining a high standard of operational integrity and transparency, and we will continue to keep our clients closely informed of any material developments.
Should you require any further information, please do not hesitate to contact us at cs.eurasia@big.one.
Thank you for your continued understanding and support.
Best Regards,
BigONE Eurasia